Frequently Asked Questions

Archive 2021-2022

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Additional Resources

Find a Provider

Account Information

Help to Create an AHP Account

Change Address, Phone, or Email

Single Sign On Brochure

Find Group and Member ID - to access your temporary ID card, click here and use this data to login to Blue Access for Members or the Temporary ID Card Login links below (it may be 2-3 days before BCBS will have this information and BAM access will be granted)

Blue Access for Members (BAM)

Temporary ID Card Login

ID Card Flyer

BCBS Quick Start Guide

COVID-19 Resources

Regulatory Notices

Benefits

AcademicBlue℠ Benefit Information

AcademicBlue℠ Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

International F1 and J1 Visiting Scholars

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver.

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Sports Accident Form

Parent Information

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034
help.myahpcare.com
1-855-824-9683
Toll Free

Benefits/Claims

Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX  75266-0044
1-855-267-0214
BCBS Customer Service
1-800-451-0287
Medical Provider Call
1-855-267-0214
Dental Customer Service

VSP Vision

This service is not administered by Academic HealthPlans.
vsp.com
1-800-877-7195

Telehealth

AcademicLiveCare
alcsupport@amwell.com
866-882-0343